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Crosslin v. Sears Automotive and Tire

United States District Court, W.D. Virginia, Abingdon Division

July 23, 2014

JANICE CROSSLIN, Plaintiff,
v.
SEARS AUTOMOTIVE AND TIRE, ET AL., Defendants.

Bernard S. Via, III, Bristol, Virginia, and Parke S. Morris, Chattanooga, Tennessee, for Plaintiff.

Stephanie G. Cook, Kalbaugh, Pfund & Messersmith, P.C., Roanoke, Virginia, for Defendants Sears, Roebuck and Co. and Sedgwick Claims Management Services, Inc.;

Cameron S. Bell, Penn, Stuart & Eskridge, Abingdon, Virginia, for Defendant Subaru of America, Inc.

OPINION AND ORDER

JAMES P. JONES, District Judge.

In this diversity civil action removed from state court, Janice Crosslin ("plaintiff" or "Crosslin") has sued Subaru of America, Inc. ("Subaru") for breach of contract for failing to fulfill a duty plaintiff believes she is owed under an extended warranty she purchased along with her Subaru automobile. Crosslin has also sued Sears, Roebuck and Co. ("Sears") citing breach of contract, violation of the Virginia Consumer Protection Act, and common law fraud, because of automotive services performed on the vehicle by an employee at the Sears Auto Center in Bristol, Virginia. Finally, Crosslin has named Sedgwick Claims Management Services, Inc. ("Sedgwick"), a third party administrator that handles insurance claims for Sears, as a defendant.

The case was timely removed from state court to this court. Subaru and Sedgwick filed separate Demurrers while the case was pending in state court and Subaru also filed a Crossclaim against Sears seeking indemnity or contribution. After removal, Sears filed a Motion to Dismiss Subaru's Crossclaim pursuant to Federal Rule of Civil Procedure 12(b)(6). I will treat the Demurrers filed by Subaru and Sedgwick as Motions to Dismiss under Rule 12(b)(6).

For the reasons that follow, Subaru's Motion to Dismiss will be denied, Sedgwick's Motion to Dismiss will be granted, and Sears' Motion to Dismiss Subaru's Crossclaim will be denied.[1]

I.

The Complaint alleges the following facts, which I am bound at this point in the case to accept as true.

Crosslin took her 2010 Subaru Outback to the Sears Auto Center located in Bristol, Virginia. A Sears service technician told her that Subaru advises changing the differential fluid in this car at 37, 500 miles. This guidance was incorrect. Nevertheless, the service technician drained the fluid and then mistakenly test drove the car without any fluid, resulting in damage to the transmission. The differential fluid was then refilled, perhaps to cover the technician's mistake.

Thereafter, the car's transmission failed and Crosslin had the car towed to a Subaru dealership, where she learned of the problem. In bringing this matter to the attention of Sears, Crosslin was instructed to contact Sedgwick, the insurance adjuster. Because the car had been found at the Subaru dealer to have differential fluid containing metal shavings, indicating a parts failure, Sedgwick determined that Sears could not be the liable party.

Crosslin then attempted to have the car repaired under a "6 Year/100, 000 Miles - Classic Added Security with Roadside Assistance" warranty she had purchased from Subaru. Subaru said that the problem was not a manufacturing defect covered by the warranty and denied her claim.[2]

II.

In deciding whether a complaint will survive a Rule 12(b)(6) motion to dismiss, the court evaluates it and any documents attached or incorporated by reference. Sec'y of State for Defence v. Trimble Navigation Ltd., 484 F.3d 700, 705 (4th Cir. 2007). "To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to state a claim to relief that is plausible on its face.'" Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). In ruling, the court must regard as true all of the factual allegations contained in the complaint, Erickson v. Pardus, 551 U.S. 89, 94 (2007), and must view those facts in the light most favorable to the plaintiff, Christopher v. Harbury, 536 U.S. 403, ...


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